About the role
The Business Development Manager plays a pivotal role in driving sales growth throughout Jigsaw24 by identifying, nurturing, and closing sales opportunities, with a strong focus on maximising average order value and promoting the sale of our entire portfolio. This position requires a commercially astute individual who possesses a deep understanding of sales stakeholder engagement, strategic sales pipeline development, and portfolio-based selling. In addition, the role involves strategically identifying customers who have demonstrated significant engagement with us so they can be transitioned to a dedicated Account Manager.
Key duties and responsibilities are:
• Sales Opportunity Management:
- Proactively identify and pursue new business opportunities, leveraging market intelligence and existing networks to build a robust sales pipeline.
- Lead the end-to-end sales process, including prospecting, qualification, solution proposal, negotiation, and deal closure.
- Collaborate with cross-functional teams to tailor propositions and leverage company resources to optimise sales outcomes.
- Monitor and report on the progress of prospective deals, providing accurate forecasting and timely feedback to senior leadership.
• Maximising Average Order Value (AOV):
- Use consultative selling techniques (Sandler, Challenger sales models) to uncover customer needs and demonstrate the value of complementary products and services, thereby increasing average order value.
- Analyse customer profiles, historical purchasing patterns, and market trends to strategically upsell and cross-sell suited offerings.
- Continuously review and refine sales approaches to ensure alignment with evolving business objectives and customer requirements.
• Whole Portfolio Sales:
- Develop a comprehensive understanding of the entire company portfolio, including products, services, and solutions across all categories.
- Educate prospects and existing customers on the breadth of offerings, positioning the organisation as a one-stop technology partner for all their needs.
- Build and present compelling multi-category proposals that demonstrate the integrated value proposition of the whole portfolio.
- Champion portfolio sales through active participation in campaigns, events, and customer workshops.
• Relationship Building:
- Establish and nurture strong, trust-based relationships with key decision makers and influencers at prospective and existing accounts.
- Conduct regular white space reviews to uncover further opportunities and reinforce customer loyalty to identify further sales opportunities.
- Represent the company with professionalism and integrity at industry events, conferences, and networking opportunities.
• Market and Competitor Intelligence:
- Stay abreast of industry trends, market dynamics, and competitor activity to inform sales strategies and maintain a competitive edge.
- Provide insight on opportunities for portfolio expansion or new product development based on customer feedback and market analysis.
• Reporting and Analytics:
- Maintain accurate records of sales activities, opportunities, and outcomes using the company’s CRM system.
- Prepare periodic reports for management on sales performance, pipeline health, and customer segmentation.
- Use data-driven approaches to refine targeting strategies and improve conversion rates.
Education, Skills & Experience
- Proven track record in business development, sales, or account management, ideally within a multi-category or portfolio-based environment.
- Exceptional negotiation, presentation, and communication skills, with the ability to influence internal and external stakeholders at all levels.
- Strong analytical skills, with experience in interpreting sales data, customer engagement metrics, and market trends.
- Ability to manage multiple opportunities simultaneously, with a disciplined approach to prioritisation and time management.
- Proficiency in CRM and sales enablement tools to track and manage opportunities effectively.
- Commercial acumen and a consultative approach to solution selling.
- Self-motivated and driven to exceed targets, with a commitment to continuous learning and professional growth.
Who are Jigsaw24
We put people first in a culture that’s reflected throughout our whole business. By respecting each person as an individual, we create an inclusive, supportive atmosphere that feels like a family and inspires everyone to follow their own path. All while delivering great customer service, celebrating our diversity, and doing more to minimise our impact on the environment.
We truly believe our commitment to people, sustainability, and excellence is the driving force behind our success. To find out more about what we do and our passion for the environment, social responsibility, inclusion, and well-being please see here
Benefits at Jigsaw24
You will receive a wide range of benefits working at Jigsaw24 including:
- 26 days holiday
- Health cover including access to GP anytime, annual reimbursements for optical and dental, to name a few, as well as counselling and wellbeing services
- Cycle2work
- Travel to work loan
- Free on-site parking
- Staff purchase scheme on fantastic Apple products and more
- Unlimited bistro coffee and tea facilities
- Enhanced family-friendly policies
- Pension scheme
- Electric Vehicle scheme
- Life cover
We are always on the lookout for hungry people who want to realise their potential. It’s not just about filling existing vacancies – it’s about what you can achieve. As a business, we never stand still. We encourage our people to follow their path and help us improve how we all work. To find out more, please visit our “about us” section on our website by clicking here
From our office decor to the range of benefits we have to offer, we try to foster an inspiring, collaborative environment that makes everybody feel welcome. And as we continue to grow, we’re determined to hold true to our values and ever since we started trading, our culture has been based on delivering great customer service and providing solutions based on technical excellence.